Shipping policy
At Harper and Olive, we strive to ensure timely and efficient delivery of your orders. Please read our shipping policy for more information regarding processing times, delivery durations, and shipping fees.
Order Processing Time
Once payment is received on our website, our logistics team will process your order within approximately 1–2 business days. Please note that this processing time is separate from the estimated delivery duration.
Delivery Duration
The estimated delivery duration for countries such as the United States, Canada, the United Kingdom, and others is approximately 5–12 business days. Please be aware that unforeseen circumstances, customs clearance procedures, or local holidays may cause slight delays.
Shipping Methods
To provide a reliable shipping experience, we use reputable carriers such as UPS, EMS, HDL, and other logistics partners. The selected shipping method may vary depending on the destination and availability.
Free Shipping
We offer free shipping on all orders of $79 USD or more. This applies to customers worldwide, regardless of location.
Shipping Fee
For orders below $79 USD, a flat shipping fee of $9.90 USD will be applied.
Please note that any additional customs duties, taxes, or fees imposed by the destination country are the responsibility of the customer. We recommend checking with your local customs authority for further information regarding potential charges.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email. You can use this tracking number to monitor the status and progress of your delivery.
We value your satisfaction and strive to provide reliable and efficient shipping services. If you have any questions or require assistance regarding your order or our shipping policy, please contact us at: